Middle School » Counseling Resources

Counseling Resources

Strong Ties

LOCATION: 2613 W. Henrietta Road Rochester, NY 14623

PHONE: (585) 279-4900 (Dr. Robert Weisman) Phone: (585) 279-4454 (John Wegman) Phone: (585) 279-4925 (Otis Eddington)

FAX: (585) 461-9504

The Living Room, Spiritus Christi Mental Health Center

LOCATION: 121 N. Fitzhugh Street Rochester, NY 14614

PHONE: (585) 325-1180 ext. 114.

HOURS: Wednesday 1:00pm-6:00pm.

SERVICES: Walk in services; no appointments needed, peer counseling for persons with mental health issues interfering with daily living.

Mt. Hope Family Center

LOCATION: Mt. Hope Family Center, 187 Edinburgh St, Rochester, NY 14608

PHONE: 585-275-2991

FAX: 585-454-2972

WEB: http://www.psych.rochester.edu/MHFC/

Referral Information for Clinical Service: Ms. Kendra Welch, kendra.welch@rochester.edu

After School & Summer Camp: Mr. Michael Ripple, michael.ripple@rochester.edu

Life Line, Health Association of Rochester and Monroe County

WEB: www.monroecounty.gov

LOCATION: One Mt Hope Avenue Rochester, NY 14620

PHONE: (585)275-5151

SERVICES: *24 hours/day Telephone crisis line for all emergency and non-emergency mental health, medical, and human service issues. Link to all services in the country, including poison control, mental health suicide, alcohol and drug abuse for teens.

FEE: none.

Catholic Family Service of Rochester

WEB: www.cfcrochester.org

LOCATION: 87 N. Clinton Avenue Rochester, NY 14604

PHONE: (585)232-1840

FEE: sliding scale, accept Medicaid.

Strong Behavioral Health

LOCATION: 300 Crittenden Boulevard Rochester, NY 14642

PHONE: (585)275-3535

WEB: www.urmc.rochester.edu

SERVICES: Diagnosis and treatment for all mental health issues for all ages. Inpatient and outpatient services, group therapy, discussion groups, and support services.

FEE: sliding scale, Medicare/Medicaid

AGENCY NAME: Hillside Family of Agencies

ADDRESS: 1183 Monroe Ave Rochester NY 14620

PHONE: (585) 256-7500

Fax: (585) 256-7880

WEB: www.hillside.com

SERVICE SUMMARY: Children's center providing services and support to youth and families, preventive services, placement and adoption programs, education and day treatment services, short and long term out-of-home placements. · Food: For residents only · Shelter: Emergency foster care placements · On-site Shelter: Yes · Clothing: For residents only · Medical: For residents only · Drug and Alcohol Treatment: Referrals for residents only · Job Training and Referral: Arranged for residents only

AREA SERVED: Monroe County and the surrounding counties


FEE FOR SERVICE: Sliding scale

AGENCY NAME: Rosa Wims Outreach Center The Health Association

ADDRESS: 176 Genesee St Rochester NY 14611

SERVICE SUMMARY: YMCA classes, GED classes, computer classes

PROGRAM ELIGIBILITY: Must have a diagnosed mental illness

AREA SERVED: Monroe County

APPLICATION/REFERRAL PROCESS: Call telephone number above

HOURS OF OPERATION: Monday-Thursday, 9am-5pm, Friday, 9am-1pm, Saturday, 10am-2pm


AGENCY NAME: Threshold Center for Alternative Youth Services, Inc.

ADDRESS: 80 St. Paul St. Fourth Floor 199

PHONE: 585-454-7530

Fax: (585) 454-7138

WEB: www.thresholdcenter.org

SERVICE SUMMARY: Multi-service center for youth: 1) Individual, group, and family counseling. Provides assistance with court, family, drug, peer relationship, school, loneliness, and sex-related problems. 2) Community Service program with emergency, advocacy, and referral services. 3) Learning center program providing information and referral, high school equivalency program, tutoring, vocational program, personal and social counseling. 4) Bilingual Staff. 5) Summer recreation program for teens ages 12-15 years old.


AREA SERVED: Monroe County, no limits

APPLICATION/REFERRAL PROCESS: Appointments preferred. Call office for referral. Walk-ins accepted for health care. Referrals from youth service agencies.

HOURS OF OPERATION: Mon.-Thurs., 8am - 5:30pm, Friday 8am - 5pm

FEE FOR SERVICE: Counseling is free. Sliding scale for medical services if over 18, if under 18 there is no fee for medical services. Medicaid accepted. No person will be denied service for inability to pay.


Outside Counseling Resources:

  •  Hillside Family of Agencies (256-7766)
  •  Catholic Family Center (262-7100)
  •  RGH Mental Health Center (922-2500)
  •  URMC Adolescent Psych Outpatient (279-7800)
  •  FACT Team Referral (753-2639)
  •  Catholic Family Center Mental Health: Phone: (546-7220 x5603)


  • Positive Youth Development Programming
    • Offering youth a variety of positive youth development opportunities including job readiness workshops, financial literacy education, healthy relationship workshops, youth friendly special events and youth leadership opportunities.
    • SOAR Youth Leadership Team: Be part of a team of youth who will work to make real change in Rochester! The SOAR Youth Leadership Team will work to reduce the rates of STIs and HIV/AIDS and unplanned pregnancies among youth in the City of Rochester. As part of the team you will have the opportunity to build leadership skills, help plan teen events, go through trainings, advise adult committees, advocate for youth rights and services and have FUN!  
      • Benefits of being part of the SOAR Youth Leadership Team are many:
      • Leadership skill development
      • Service learning/community service opportunities
      • Event planning opportunities
      • Community advocacy
      • Resume builder

Community Outreach: CAPP staff conducts community outreach to increase youth’s knowledge of available reproductive health services in the City of Rochester such as Highland Family Planning. The collaborative also works to break down barriers youth have to accessing reproductive health services. Contact: City Bureau of Youth Services at (585) 428-6816.

CITIZEN U supports youth (ages 14 to 18) to focus on college and career readiness, civic engagement, and personal development. CITIZEN U Teen Leaders work on community improvement projects throughout the year to make the changes they would like to see in their communities. Partners include City of Rochester Neighborhood and Business Development, 4-H, and Cornell Cooperative Extension.

Contact: Tara Defendorf-Kuba, tld4@cornell.edu